"Don't always believe what the debt collector says. Sewer service, like what happened here, is a real problem. Fortunately laws exist to protect consumers against debt collectors." says Lein.
Imagine, if you will, for one reason or another, you acquired a bit of debt. Being responsible, you want to pay it off as soon as you get the letter in the mail and are notified.
Debt collection is a booming business - not so much for consumers, but for those mysterious companies that seem to call at all hours of the day.